s

2022 Closings:  May 30th, July 4th, September 5th, and November 24th. 
We will be open all other business days including federal holidays.

Neighborhood


2022 Billing Policy

                                                            Your Account

Once You have signed up for service our office manages your account. You may also manage your account on line with our software provider trash billing.com at not additional cost. When using this option it is your responsibility to maintain current credit card information and preferences such as auto-pay. You may also call our office and pay over the phone or send a check to 5051 Fox Rd, Palmyra, NY 14522, made out to B&N Disposal Inc.

Services, Toter Sizes and Allowances

We offer Curbside and Full Service. Curbside is the traditional service where you bring your toter to the curb for pick up. We also offer Full Service, we empty your household trash from your toter or personal can(s) of equivalent size to the 96 or 64 gallon totes and place them back where you had them. 

The 96 Gallon Toter Service allowance is two additional 30 gallon bags outside the toter per week. Anything more except on special occasions or Holidays there will be a $4 per bag charge. With the 64 Gallon Toter Service there is No Additional Trash allowed outside the toter, additional bags are $4 per bag. Your regular service charge is ONLY for your regular weekly household trash. We reserve the right to change the service and pricing at anytime without prior notice. You cannot transfer your service to anyone at anytime. If you move and do not cancel service under your name you will be responsible for the bill and any additional fees for that address indefinitely until you do.

Additional Items

If you are going to have Large or additional items please call our office before your pick-up day so we may quote you a price and it will not get left behind. We offer clean up services for decks, pools sheds, attic, garage and basement clean outs. We also offer dump trailer rentals for do it yourself clean up.  Please feel free to call our office between 8:30 am – 4:30 PM, Monday-Friday at 1-800-982-3063 or (315)-597-1100. You can also email us at bandndisposalinc@gmail.com.

Vacation/ Missed Pick-Ups

Our routes and times are constantly changing, please have your trash out the night before. If it wasn't out on time and you would like us to come back for it, there is a $20 Return Fee. We take pictures of these stops to avoid any confusion. For both annual and quarterly customers, Starting after 3 consecutive missed pick-ups you will be eligible for an account credit. You must contact the office in advance to suspend service. You will be allowed (2) vacation credit Call ins per calendar year. You will only be credited after you have returned and called our office to resume service. If you do not call in advance, you will not receive Credit. If it is a missed pick-up due to our error and we cannot come back in the same week, we will issue you a credit.

Refunds

Only Annually billed customers who have moved out of the service area are eligible for a refund. A new confirmed address outside our service area will be necessary to send the refund to. Quarterly customers will not be refunded unless they have paid for the next quarter in advance and that quarter has not yet started and are moving out of the service area. A new confirmed address will be necessary to send the refund to.

Please be aware, we strive to do our best to remedy all situations but if you still decide to quit

We DO NOT refund any customer who quits for ANY reason.
Refunds take at least 6-8 weeks to process

Billing and Service Suspension

We bill 30 days in advance. Thirty days past the due date on your bill a $10.00 late fee will be assessed to your account. Approximately 30 days past the due date you will receive a red tag on your toter, the following week your service will be suspended, a $3.50 account suspension fee will be charged. Your service will be suspended until your bill is paid in full or other payment arrangements have been made. If you are suspended and you would like us to return to pick up your trash within the same week that your service was interrupted, there is an additional $20 charge.  We report past due accounts to a credit bureau reporting agency.

Recycling

The Town of Perinton provides your recycling bin and recycling service, it is your responsibility to contact them. If you live in any other town, we provide your bin and recycling service. We have a no sort truck which means it all goes into one truck everything is dumped at a recycling center and sorted there, We cannot take televisions, household appliances, and metal. We also cannot take yard debris such as dirt, leaves and wood. The town of Perinton and Fairport takes this for you. DO NOT PUT THESE IN YOUR TOTER.

We appreciate you as our customer and Thank-You for you business!


2021 Price List


Furniture

• Sleeper Couch $75
• Sectional $75 Sectional with built in recliners $100
• Living Room set $99
• Couch-(Non Sleeper) $60, Loveseat $40, Living Room Chair (plush) $15, Ottoman $0
• Small Desk or Shelving $15
• Large Desk or Shelving $35

Mattresses

• Single/full with box spring $20
• Queen $40
• King $55

Household Items

• Any more than the 2 additional bags per week outside your 96 gallon toter, is $4 per bag.All bags outside the 64 gallon toter service is $4 . This price is for household trash only, no remodeling material.
• Toilets- $35 – Town no longer takes

Carpet

• $0.25 Per Square Feet, with or without padding

Tile

• $1 Per Gallon - $5 for a 5 gallon bucket full . No more than 15 gallons per container. Anymore than 50 Gallons will require a scheduled pick up

Decks and Swing Sets

• Depends on size, Call for Pricing.

Paint

• Okay if it is dried up with Kitty Litter.

We Do Not Take

• Televisions, Washer, Dryers, Stoves, Refrigerators, Hot Water Tanks.
• Metal of any kind

Town of Perinton and Fairport Customers

The Town Of Perinton takes your Yard Debris,  grass, mulch, dirt, leaves, sticks, etc.