2021 Closings: On Memorial Day and Labor Day, Service will be running one day behind. During the week of Thanksgiving, only Thursdays route will be running one day behind. We will be open all other business days including federal holidays.
We offer QuarterlyorAnnual billing. There is a small discount for selecting annual billing. Our office manages your account but you may also manage your account online with trashbilling.com. This is a third party service provider. When using this option it is your responsibility to maintain current credit card information and preferences such as auto-pay. You may also call our office and pay over the phone or send a check to 5051 Fox Rd, Palmyra, NY 14522, made out to B&N Disposal Inc.
Services, Toter Sizes and Allowances
Our routes and times are constantly changing. Your garbage must be out the night before or before 5 am , NO EXCEPTIONS. If it was not out before that time and you would like us to return, there is a $10 Return Charge. We take pictures of stops that are not out to avoid any confusion.
We offer Curbside and Full Service. Curbside is the traditional service where you bring your toter to the curb for pick up. For an additional fee we also offer Full Service, we empty your household trash from your toter or personal can(s) of equivalent amount to the 96 or 64 gallon service and put them back where you had them. You never have to worry about bringing your trash to the curb or missing a pick up.
The 96 Gallon Toter Service allowance is two additional 30 gallon bags outside the toter per week. Anything more except on specialoccasions or Holidays there will be a $2 per bag charge. With the 64 Gallon Toter Service there is No Additional Trash allowed outside the toter, additional bags are $2 per bag. Your quarterly or annual fee is ONLY for your regular weekly household trash. We reserve the right to change the service and pricing at anytime without prior notice. You cannot transfer your service to anyone at anytime. If you move and do not cancel service under your name you will be responsible for the bill and any additional fees for that address indefinitely until you do.
If you are going to have additional items or trash please call our office before your pick-up day so we may quote you a price and it will not get left behind. We also offer clean up services for decks, pools sheds, attic, garage and basement clean outs. We also offer dump trailer rentals for do it yourself clean ups If you have any questions please feel free to call our office between 8:30 am – 4:30 PM, Monday-Friday at 1-800-982-3063 or (315)-597-1100. You can also email us at bandndisposal inc @gmail.com.
Vacation/ Missed Pick-Ups
For both annual and quarterly customers, Starting after 3 missed pick-ups you will be eligible for an account credit. You must contact the office in advance to suspend service. You will be allowed two vacation credits per calendar year. You will only be credited after you have returned and called our office to resume service. If you do not call in advance, you will not receive any credit for missed pick ups.If it is a missed pick-up due to our error and we cannot come back in the same week, we will issue you a credit.
Only Annually billed customers who have moved out of the service area are eligible for a refund. A new confirmed address outside our service will be necessary to send the refund to. Quarterly customers will not be refunded unless they have paid for the next quarter in advance and that quarter has not yet started and are moving out of the service area. A new confirmed address will be necessary to send the refund to.
We DO NOT refund any customer who quits for ANY reason. Refunds take 6-8 weeks to process
Billing and Service Suspension
We bill 30 days in advance. Thirty days past the due date on your bill a $10.00 late fee will be assessed to your account. Approximately 30 days past the due date you will receive a red tag on your toter, the following week your service will be suspended, a $3.50 account suspension fee will be charged. Your service will be suspended until your bill is paid in full or other payment arrangements have been made. If you are suspended and you would like us to return to pick up your trash within the same week that your service was interrupted, there is an additional $10 charge. We do not send late reminders through the mail. We report past due accounts to a credit bureau reporting agency.
The Town of Perinton provides your recycling bin and recycling service, it is your responsibility to contact them. If you live in any other town, we provide your bin and recycling service. We have a no sort truck which means it all goes into one truck everything is dumped at a recycling center and sorted there, We cannot take televisions, household appliances, and metal. We also cannot take yard debris such as dirt, leaves and wood. The town of Perinton and Fairport takes this for you. DO NOT PUT THESE IN YOUR TOTER.
We appreciate you as our customer and Thank-You for you business!
2021 Price List
• Sleeper Couch $50 • Sectional $60 Sectional with built in recliners $75 • Living Room set $75 • Couch-(Non Sleeper) $35, Loveseat $25, Living Room Chair (plush) $15, Ottoman $0 • Small Desk or Shelving $0 • Large Desk or Shelving $25
• Single/full with box spring $10 • Queen $30 • King $40
• Any more than the 2 additional bags per week outside your 96 gallon toter, is $2 per bag.All bags outside the 64 gallon toter service is $2 . This price is for household trash only, no remodeling material. • Toilets- $25 – Town no longer takes
• $0.20 per square yard, with or without padding
• Up to 3 half filled 30 gallon cans (45 gallons total) Can only be filled ½ way, one time. (No multiple weekly pick-ups) If there is more please call our office for pricing and pick-up.
Decks and Swing Sets
• Depends on size, Call for Pricing.
• Okay if it is dried up with Kitty Litter.
We Do Not Take
• Televisions, Washer, Dryers, Stoves, Refrigerators, Hot Water Tanks. • Metal of any kind
Town of Perinton and Fairport Customers
• We do NOT take and the town no longer takes: Yard Debris : grass, mulch, dirt, leaves, sticks, etc.